DV Connect is a cloud-based guest Wi-Fi platform that helps businesses offer seamless internet access while capturing valuable customer insights. Designed for retail, healthcare, stadiums, and public spaces, it’s the easiest way to deliver branded, secure Wi-Fi without IT complexity.
Generic Wi-Fi portals dilute your brand. DV Connect delivers fully branded captive portals that reflect your identity, build trust, and create a seamless guest experience.
Without data, you’re flying blind. DV Connect’s built-in analytics reveal guest behavior and usage trends, helping you make smarter marketing and operational decisions.
Managing guest Wi-Fi shouldn’t burden your IT team. DV Connect’s self-service tools let non-technical staff create and manage access effortlessly. No tickets, no delays.
Your guests aren’t left on their own. DV Connect includes end-user support to ensure smooth onboarding and connectivity. That way, your staff can stay focused on what matters most.
DV Engage brings significant value to numerous industries by enhancing customer engagement and offering personalized experiences. Industries such as retail, retauration (QSR), gas stations & EV charging hubs, large events and venues, and hospitality.
Every organization is unique. Our experts will work with you to design the right mix of products and services for your needs, from multi-site deployments to enterprise-scale rollouts.
DV Connect is a managed guest Wi-Fi service that handles every layer of your visitor internet access, including network segmentation, branded login pages, data privacy compliance, and usage controls, without putting the burden on your internal IT team.
Unlike a basic consumer router setup, this managed solution ensures your guest traffic is isolated from corporate systems, your brand appears the moment visitors connect, and you get full visibility into how and when the network is used across every location.
A captive portal is the branded splash screen guests see before they can access the internet on your Wi-Fi. It can be as simple as a one-click "accept terms" button, or as rich as a login form that collects contact details, verifies with a social account, or prompts for an access code. For businesses that care about compliance, brand consistency, or marketing data collection, a captive portal is the standard entry point. It also gives you a natural place to present offers and loyalty program information.
Any multi-location organization that regularly hosts visitors can benefit: retail chains, healthcare clinics and hospitals, corporate campuses, hotels, transit hubs, higher education institutions, and municipal venues. The value compounds at scale. When you manage dozens or hundreds of sites, a centralized platform eliminates inconsistency, reduces per-location IT effort, and gives you network-wide analytics in a single dashboard.
You can configure the login experience to match your business model. Common options include a “quick connect” by accepting terms, an access code for controlled entry, a short form collecting name and email address, social authentication via Google or Apple, or a paid tier that unlocks premium speeds or longer sessions. All of these are delivered through a responsive, branded portal that renders cleanly on phones, tablets, and laptops without any app install required.
Yes. The login flow is a high-intent touchpoint where visitors are actively engaging with your brand and choosing to connect. You can include a consent-based opt-in during sign-on that feeds email addresses or phone numbers directly into your CRM or email marketing platform, such as Mailchimp. Because consent is captured while connecting, the resulting contact list is clean, permission-based, and ready for campaigns, with no purchased lists or cold outreach required.
Core analytics typically cover session volume, average connection duration, device types, bandwidth consumption, and peak usage windows. This data is available per location and in aggregate across your entire portfolio. For deeper behavioral insights, such as dwell time by zone, visitor flow patterns, or repeat visit frequency, a proximity marketing solution like DV Engage can be layered on top of the guest Wi-Fi data.
In many cases, no. A managed guest Wi-Fi platform is designed to work with the enterprise-grade access points and controllers you likely already have. Supported vendors include HPE Aruba, Cisco Meraki, Cambium, Fortinet, Cradlepoint, and Ruckus, among others. Onboarding includes a compatibility review of your current environment. The setup team configures the correct VLANs, SSIDs, and captive portal redirects on your existing gear so you are not forced into a full hardware refresh.
No. Guest traffic runs on a dedicated SSID and VLAN that is logically separated from your internal corporate or tenant network. Visitors can access the internet but cannot reach your internal systems, file servers, or sensitive infrastructure. This segmentation approach follows standard enterprise network security practices and can co-exist alongside any existing staff or secure tenant network you are running in parallel.
Session-level data, such as connection time, device type, and bandwidth used, is collected by default to support analytics and network management. Contact data like email address or phone number is only collected when your portal is configured to ask for it and the guest actively provides it. All data is encrypted in transit and at rest, stored in secure data centers, and governed by configurable retention periods and opt-out mechanisms designed to meet privacy legislation requirements such as PIPEDA and GDPR.
Compliance starts with informed, explicit consent. The captive portal can be configured to present terms of use and a clear marketing opt-in before granting access, ensuring guests understand what data is collected and why. Platform-level controls then handle the operational side: data retention limits, the ability to honor deletion requests, and audit trails that demonstrate compliance. For regulated industries such as healthcare or financial services, configurations can be tightened further to meet sector-specific requirements.
A typical rollout involves scoping your network environment, configuring segmented guest networks at each site, setting up captive portal templates, and integrating any analytics or CRM connections you need. The process is designed to minimize disruption to existing operations. Ongoing managed services can include 24/7 network monitoring, firmware and security update management, helpdesk support for end users and IT contacts, and regular performance reporting, so your team stays focused on the business rather than day-to-day network operations.
